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How we collect and use your personal information

Information collected

(Required) name, email address, inquiry type and message; (optional) company name and job title

Recorded automatically

The date and time of consent, the version of the notice consented to, the reference number, the display language, the part of the website where the inquiry was started, and any plan selected

Purpose

Responding to product inquiries and consulting on adoption of the Service

Retention period

3 years from the date of receipt (destroyed without delay if you withdraw consent; after the retention period ends, only anonymized statistics and content summaries are kept)

Storage location

Amazon Web Services Seoul Region (Republic of Korea). However, inquiry notification emails, summary emails and our replies are kept in the Company's inquiry mailbox, which is operated by Spaceship, Inc. (United States).

Right to refuse

You may refuse consent. If you refuse, you cannot send an inquiry through this form, but you can write to us directly at contact@swifin.app. You can send an inquiry without filling in the optional items.

Withdrawing consent

You can withdraw consent or ask us to delete your information at any time by writing to contact@swifin.app.

Other than its response to the inquiry, the Company does not send advertising or promotional messages.Privacy Policy

Transfer of your personal information outside Korea

Recipient (contact)

Cloudflare, Inc. (privacyquestions@cloudflare.com)

Destination country

United States and the countries in which Cloudflare, Inc. operates data centers (list of countries: www.cloudflare.com/network)

When and how

Sent over the network through your browser from when you check both consent boxes until you send the inquiry

Data transferred

IP address, device and browser information (including browser identification information and characteristics of the encrypted connection) and the bot check token

Purpose of transfer

The bot check (Turnstile) that blocks inquiries sent by automated programs

Retention and use period

Until the purpose of processing is fulfilled or our contract with Cloudflare ends, unless Cloudflare must keep it longer under applicable law or that contract

Recipient (contact)

Spaceship, Inc. (support@spaceship.com; 4600 East Washington Street, Suite 300, Phoenix, AZ 85034, USA)

Destination country

United States

When and how

Sent over the network when the inquiry is received, when summary emails are sent, when we reply and when operational alert emails are sent

Data transferred

Name, email address, company name, job title, inquiry type and message (as contained in inquiry notification emails, summary emails and our replies), and the reference number, inquirer ID and date of receipt (as contained in operational alert emails)

Purpose of transfer

Operation of the Company's inquiry mailbox and operations mailbox (receiving and keeping inquiry notification emails, summary emails and operational alert emails, and sending replies)

Retention and use period

For inquiry notification emails, summary emails and our replies, the same period as the inquiry (3 years from the date of receipt; deleted without delay if you withdraw consent, and within 5 days after the retention period ends); for operational alert emails, 1 year from receipt

How to refuse and its effect

You may refuse consent. If you refuse, you cannot send an inquiry through this form, but you can write to us directly at contact@swifin.app (an inquiry sent by email also passes through the Company's inquiry mailbox operated by Spaceship, Inc.). You can withdraw consent at any time by writing to contact@swifin.app; if you do, we will not be able to reply to you.

Privacy Policy